Around 6 to 8 months before your contract ends, we will contact you to discuss your options. However, you are always welcome to reach out to us at any time.
In summary, your options at the end of the contract include:
✅ Returning the vehicle and starting a new lease with us
✅ Securing alternative transportation independently
✅ In certain cases, extending your current contract
Collection Process
When the time comes to arrange collection please call us with a preferred date, contact name & number, and a location to arrange the collection from. We typically require 7 days to book in collections but this can extend during peak and holiday periods.
⚠️If you cancel your vehicle collection within 48 hours of the scheduled date, an abortion fee will apply. This fee is typically £140 plus VAT, though the exact amount may vary depending on the funder.
Please take the time to read through the checklist below in advance of sending your vehicle back:
✅ Repairs:
Refer to the wear and tear policy. If any repairs are needed, it is usually more cost-effective to complete them before returning the vehicle.
✅ Maintenance:
Make sure the vehicle is roadworthy, with no warning lights showing, and that all required servicing and MOTs have been completed.
✅ Contents:
Remove all personal belongings from the vehicle. Also, check that all original items remain, such as both sets of keys, locking wheel nuts, inflation kits, etc.
✅ Cleanliness:
While not mandatory, having the vehicle professionally cleaned before return is recommended. This allows you to thoroughly inspect the vehicle and helps prevent damage from being hidden by dirt.
✅ Cherished Plates:
If your vehicle has a cherished or private registration plate, please ensure you start the removal process well ahead of your contract end date, as it can take up to six weeks. For guidance, contact our admin team via email.
